Refund Policy
At sterlingshopping, customer satisfaction is our priority. If you are unhappy with your purchase, we’re here to assist you.
Eligibility for Refunds
Refunds are accepted for products returned within 14 days of delivery in their original condition. Items must be unused, unwashed, and accompanied by proof of purchase.
Refund Process
Refunds will be processed within 5-7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.
Non-Refundable Items
- Gift cards
- Sale items
- Custom-made products
Contact Us
For questions, reach out to us at [email protected].